Studio Policies
Hi, I'm so glad you're here! A few quick things so we're always on the same page. I keep this page updated, so check back anytime.
Cancellation Policy
I understand that things can come up. I value your time, and hope you value mine too. Please give me at least 24 hours notice to cancel or reschedule. Appointments canceled with less than 24 hours notice are charged a 50% cancellation fee, and no-shows are charged 75% of the scheduled appointment. Charges go to your card on file.
Three late cancellations within a 6 month period and I'm no longer able to book you. If you miss an appointment and don't respond when I follow up, I won't be able to rebook you.
In cases of illness or emergency, please call or text 302.703.7503 as soon as possible.
Card on File
A card is required to book. It is stored securely and used only for the charges described above.
Service Adjustment Policy
Your satisfaction is the highest priority. If you are not completely content, please let me know during your service or within 7 days after. I am committed to making any needed corrections, as long as it falls within the services discussed and agreed upon during your consultation. I will be pleased to accommodate you free of charge in most circumstances.
Product Returns
A very lightly used product may be returned by your next scheduled appointment. Please reach out as soon as possible with any concerns.
Salon Etiquette
Discriminatory or derogatory statements and actions are not tolerated in the studio. I have the right to refuse service to anyone behaving improperly, intoxicated, or if their state of health may affect the results of the service.
Privacy
Every client has the right to privacy and confidentiality. Our conversations stay between us, and your information is never sold or shared with outside companies.
Pricing
My new pricing takes effect November 1. You can see it on the Services page.
Questions?
Text me at 302.703.7503 or email info@hairapybyamanda.com.
Last updated: October 2026